Alabama
Public Service Commission
PO Box 304260
Montgomery, AL 36130
334-242-5025
Toll free: 1-800-392-8050 (AL) (Complaint Hotline)
www.psc.state.al.us
Alaska
Regulatory Commission of Alaska
Consumer Protection Department
701 W 8th Ave., Suite 300
Anchorage, AK 99501-3469
907-276-6222
Toll free: 1-800-390-2782
TTY: 907-276-4533
E-mail: rca.mail@alaska.gov
rca.alaska.gov
Arizona
Utilities Division
Arizona Corporation Commission
Consumer Services Section
1200 W. Washington St.
Phoenix, AZ 85007-2996
602-542-4251
Toll free: 1-800-222-7000 (AZ)
E-mail: mailmaster@azcc.gov
www.cc.state.az.us
Arkansas
Public Service Commission
Consumer Services Division
PO Box 400
1000 Center St.
Little Rock, AR 72203-0400
501-682-2051
501-682-1718 (Complaints)
Toll free: 1-800-482-1164 (AR)
TTY: 1-800-682-2698 (Toll free)
E-mail: www.arkansas.gov/psc
California
Public Utilities Commission
Consumer Affairs Branch
505 Van Ness Ave., Room 2250
San Francisco, CA 94102
415-703-2782
Toll free: 1-800-649-7570 (CA)
TTY: 1-800-229-6846
E-mail: public.advisor@cpuc.ca.go
href="mailto:consumerissues@psc.state.ar.us">consumerissues@psc.state.ar.us
www.cpuc.ca.gov
Colorado
Public Utilities Commission
Consumer Protection Division
1560 Broadway, Suite 250
Denver, CO 80202
303-894-2070
Toll free: 1-800-456-0858 (CO)
TTY: 303-894-2512
E-mail: puc@dora.state.co.us
www.dora.state.co.us/puc/
Connecticut
Department of Public Utility Control
10 Franklin Square
New Britain, CT 06051
860-827-1553
Toll free: 1-800-382-4586 (CT)
TTY: 860-827-2837
www.state.ct.us/dpuc/
Delaware
Public Service Commission
Cannon Bldg. Suite 100
861 Silver Lake Blvd.
Dover, DE 19904
302-736-7500
Toll free: 1-800-282-8574 (DE)
TTY: 302-736-7500
www.depsc.delaware.gov/
District of Columbia
DC Public Service Commission
Office of Consumer Services
Room 600, East Tower
1333 H St., NW
Washington, DC 20005
202-626-5120
www.dcpsc.org
Florida
Florida Public Service Commission
2540 Shumard Oak Blvd.
Tallahassee, FL 32399-0850
850-413-6100
Toll free: 1-800-342-3552 (FL)
TTY: 1-800-955-8771
E-mail: contact@psc.state.fl.us
www.floridapsc.com
Georgia
Public Service Commission
Consumer Affairs Division
244 Washington St., SW
Atlanta, GA 30334
404-656-4501
Toll free: 1-800-282-5813 (GA)
E-mail: gapsc@psc.state.ga.us
www.psc.state.ga.us
Hawaii
Public Utilities Commission
465 South King St., Room 103
Honolulu, HI 96813
808-586-2020
E-mail: Hawaii.PUC@hawaii.gov
www.hawaii.gov/budget/puc/
Idaho
Public Utilities Commission
Consumer Assistance Section
PO Box 83720
Boise, ID 83720-0074
208-334-0369 (Complaint Line)
208-334-0300
Toll free: 1-800-432-0369 (ID) (Complaint Line)
TTY: 1-800-377-3529
www.puc.idaho.gov
Illinois
Commerce Commission
Consumer Affairs
527 East Capitol Ave.
Springfield, IL 62701
217-782-2024
Toll free: 1-800-524-0795 (IL)
TTY: 1-800-858-9277 (Toll free)
www.icc.illinois.gov
Indiana
Utility Regulatory Commission
Consumer Affairs Division
101 W. Washington St., Suite 1500E
Indianapolis, IN 46204
317-232-2712
Toll free: 1-800-851-4268 (IN)
TTY: 317-232-8556
www.IN.gov/iurc
Iowa
Utilities Board
Customer Service Group
350 Maple St.
Des Moines, IA 50319-0069
515-281-3839
Toll free: 1-877-565-4450 (IA)
E-mail: iubcustomer@iub.state.ia.us
www.state.ia.us/iub
Kansas
Corporation Commission
Office of Public Affairs and Consumer Protection
1500 S.W. Arrowhead Rd.
Topeka, KS 66604
785-271-3140
Toll free: 1-800-662-0027 (KS)
TTY: 1-800-766-3777
E-mail: public.affairs@kcc.ks.gov
www.kcc.state.ks.us
Kentucky
Public Service Commission
211 Sower Blvd.
PO Box 615
Frankfort, KY 40602
502-564-3940
Toll free: 1-800-772-4636 (KY - Complaints)
TTY: 1-800-648-6056
www.psc.state.ky.us
Louisiana
Public Service Commission
PO Box 91154
602 North Fifth St., Galvez Building 12th Floor
Baton Rouge, LA 70821-9154
225-342-4404
Toll free: 1-800-256-2397 (LA)
www.lpsc.org
Maine
Public Utilities Commission
Consumer Assistance Division
242 State St.
18 State House Station
Augusta, ME 04333-0018
207-287-3831
Toll free: 1-800-452-4699 (ME)
TTY: 1-800-437-1220
E-mail: maine.puc@maine.gov
www.state.me.us/mpuc/index.shtml
Maryland
Public Service Commission
6 St. Paul St., 16th Floor
Baltimore, MD 21202-6806
410-767-8000
Toll free: 1-800-492-0474
Toll free: www.psc.state.md.us
TTY: 1-800-201-7165
E-mail: mpsc@psc.state.md.us
www.psc.state.md.us
Massachusetts
Dept. of Telecommunications and Cable
1000 Washington Street
Suite 820
Boston, MA 02118
617-305-3580
Toll free: 1-800-392-6066 (Consumer Line)
TTY: 1-800-974-6006 (Toll free)
www.mass.gov/dtc
Michigan
Public Service Commission
PO Box 30221
Lansing, MI 48909
517-241-6180
Toll free: 1-800-292-9555 (MI)
E-mail: mpsc_commissioners@michigan.gov
www.michigan.gov/mpsc
Minnesota
Public Utilities Commission
Consumer Affairs Office
121 7th Pl. E., Suite 350
St. Paul, MN 55101-2147
651-296-0406
Toll free: 1-800-657-3782
E-mail: consumer.puc@state.mn.us
www.puc.state.mn.us
Mississippi
Public Service Commission
Woolfolk Building
P.O. Box 1174
Jackson, MS 39215
601-961-5430 (Central District)
601-961-5440 (Southern District)
601-961-5450 (Chairman & Northern District)
Toll free: 1-800-356-6429 (Southern District)
Toll free: 1-800-356-6430 (Central District)
Toll free: 1-800-356-6428 (Chairman & Northern District)
www.psc.state.ms.us
Missouri
Public Service Commission
Consumer Services Department
200 Madison St.
PO Box 360
Jefferson City, MO 65102
573-751-3234
Toll free: 1-800-392-4211 (MO)
TTY: 573-22-9061 or 711
E-mail: pscinfo@psc.mo.gov
www.psc.mo.gov
Montana
Public Service Commission
PO Box 202601
Helena, MT 59620-2601
406-444-6199
Toll free: 1-800-646-6150 (MT)
TTY: 406-444-6199
www.psc.mt.gov
Nebraska
Public Service Commission
1200 N St., Suite 300
PO Box 94927
Lincoln, NE 68509-4927
402-471-3101
Toll free: 1-800-526-0017 (NE)
TTY: 402-471-0213
www.psc.state.ne.us
Nevada
Public Utilities Commission
Consumer Division
1150 East William St.
Carson City, NV 89701-3109
775-684-6100
702-486-2600 (Las Vegas)
Toll free: 1-800-992-0900 Ext. 46101 (NV)
pucweb1.state.nv.us/pucn
New Hampshire
Public Utilities Commission
21 South Fruit St, Suite 10
Concord, NH 03301-2429
603-271-2431
Toll free: 1-800-852-3793 (NH)
TTY: 1-800-735-2964 (NH)
E-mail: puc@puc.nh.gov
www.puc.state.nh.us
New Jersey
Board of Public Utilities
Division of Customer Assistance
Two Gateway Center, 8th Floor
Newark, NJ 07102
973-648-2350
Toll free: 1-800-624-0241 (NJ)
Toll free: 1-800-624-0331 (Cable complaint)
www.bpu.state.nj.us
New Mexico
Utilities Division
Public Regulation Commission
Consumer Relations Division
PO Box 1269
Santa Fe, NM 87504-1269
505-827-6940
Toll free: 1-888-427-5772
TTY: 505-827-6911
E-mail: crd.complaints@state.nm.us
www.nmprc.state.nm.us
New York
Department of Public Service
Office of Consumer Services
3 Empire State Plaza
Albany, NY 12223
518-474-7080
Toll free: 1-800-342-3377 (NY - General Complaints)
Toll free: 1-888-697-7728 (Competition Information)
E-mail: secretary@dps.state.ny.us
www.askpsc.com
North Carolina
NC Utilities Commission
Consumer Services
4325 Mail Service Center
Raleigh, NC 27699-4325
919-733-9277
Toll free: 1-866-380-9816
E-mail: consumer.services@ncmail.net
www.ncuc.commerce.state.nc.us/
North Dakota
Public Service Commission
600 E. Boulevard Ave., Dept. 408
12th Floor
Bismarck, ND 58505-0480
701-328-2400
TTY: 1-800-366-6888 (ND)
E-mail: ndpsc@nd.gov
www.psc.state.nd.us
Ohio
Ohio Consumers' Counsel
10 W. Broad St., 18th Floor, Suite 1800
Columbus, OH 43215
614-466-8574 (outside OH)
Toll free: 1-877-742-5622
E-mail: occ@occ.state.oh.us
www.pickocc.org
Public Utilities Commission
180 East Broad St.
Columbus, OH 43215
614-466-3292
Toll free: 1-800-686-7826 (OH)
TTY: 1-800-686-1570 (OH)
www.puco.ohio.gov
Oklahoma
Corporation Commission
PO Box 52000
Oklahoma City, OK 73152-2000
405-521-2211
Toll free: 1-800-522-8154 (OK)
TTY: 405-521-3513
www.occeweb.com
Oregon
Public Utility Commission
Consumer Services Division
550 Capitol St., NE, Suite 215 )
PO Box 2148
Salem, OR 97308-2148
503-378-6600
503-378-8962
Toll free: 1-800-522-2404 (OR - Consumer Services)
TTY: 711 (OR)
E-mail: puc.consumer@state.or.us
www.puc.state.or.us
Pennsylvania
Pennsylvania Office of Consumer Advocate
Office of the Attorney General
555 Walnut St.
5th Floor, Forum Pl.
Harrisburg, PA 17101-1923
717-783-5048 (Utilities Only)
Toll free: 1-800-684-6560 (PA)
E-mail: consumer@paoca.org
www.oca.state.pa.us
Public Utility Commission
Bureau of Consumer Services
PO Box 3265
Harrisburg, PA 17105-3265
717-783-7349
Toll free: 1-800-782-1110
Toll free: 1-800-692-7380
www.puc.state.pa.us
Puerto Rico
Public Service Commission
500 Ave. Roberto H. Todd
(Pda. 18-Santurce)
San Juan, PR 00907-3981
Tel: 787-756-0804
www.naruc.org
Rhode Island
Public Utilities Commission
89 Jefferson Blvd.
Warwick, RI 02888
401-941-4500
TTY: 401-277-3500
E-mail: consumer.section@ripuc.org
www.ripuc.org
South Carolina
Consumer Services Division
Office of Regulatory Staff
1401 Main St., Suite 900
Columbia, SC 29201
803-737-5230
Toll free: 1-800-922-1531 (SC)
TTY: 803-737-5175 or 1-800-334-2217 (SC)
www.regulatorystaff.sc.gov
South Dakota
Public Utilities Commission
Consumer Affairs
500 East Capitol Ave.
Pierre, SD 57501-5070
605-773-3201
Toll free: 1-800-332-1782 (Consumer Affairs)
E-mail: PUCConsumerInfo@state.sd.us
www.puc.sd.gov
Tennessee
Tennessee Regulatory Authority
Consumer Services Division
460 James Robertson Pkwy.
Nashville, TN 37243-0505
615-741-2904
Toll free: 1-800-342-8359 (Consumer Services)
TTY: 1-888-276-0677 (Toll free)
www.state.tn.us/tra
Texas
Public Utility Commission
1701 N. Congress Ave.
PO Box 13326
Austin, TX 78711-3326
512-936-7000
512-936-7120
Toll free: 1-888-782-8477
TTY: 512-936-7136
E-mail: customer@puc.state.tx.us
www.puc.state.tx.us
Utah
Public Service Commission
160 East 300 South
Salt Lake City, UT 84114-6751
801-530-6652
801-530-6716
Toll free: 1-800-874-0904 (UT)
TTY: 801-530-6769
E-mail: psccal@utah.gov
www.psc.utah.gov
Vermont
Public Service Board
112 State St., 4th Floor
Montpelier, VT 05620-2701
802-828-2358
TTY: 1-800-253-0191 (VT)
E-mail: psb.clerk@state.vt.us
www.psb.vermont.gov
Virginia
State Corporation Commission
Bureau of Public Utilities
PO Box 1197
Richmond, VA 23218
804-371-9420
804-371-9675
Toll free: 1-800-552-7945 (VA)
TTY: 804-371-9206
www.scc.virginia.gov
Washington
Utilities and Transportation Commission
1300 S Evergreen Park Dr., SW
PO Box 47250
Olympia, WA 98504-7250
360-664-1160
TTY: 1-800-416-5289
E-mail: consumer@utc.wa.gov
www.utc.wa.gov
West Virginia
Public Service Commission
Customer Assistance
PO Box 812
201 Brooks St.
Charleston, WV 25323
304-340-0300
Toll free: 1-800-344-5113
www.psc.state.wv.us
Wisconsin
Public Service Commission
Consumer Affairs Unit
PO Box 7854
Madison, WI 53707-7854
608-266-2001
Toll free: 1-800-225-7729
TTY: 608-267-1479
psc.wi.gov
Wyoming
Public Service Commission
2515 Warren Ave., Suite 300
Cheyenne, WY 82002
307-777-7427
Toll free: 1-888-570-9905 (WY)
TTY: 307-777-7427
E-mail: wpsc_complaints@state.wy.us
psc.state.wy.us
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